01
Engagements with clear stages
Kickoff, draft, client approval, and delivery as a pipeline — not a folder named Final_v7.
Professional services operations platform
Stop managing client work in inboxes and shared drives
One workspace for engagements, milestones, client approvals, and delivery — so project-based teams don't lose the thread between kickoff and handoff. Each practice runs in its own isolated workspace.
Self-serve workspace registration with optional guided onboarding for multi-practice firms.
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Active engagements
14
On-time milestones
89%
Awaiting approval
5
Due this week
8
Built for firms that sell time and deliverables, not shop-floor units
Professional services teams drown in email threads, versioned decks, and "who owns the next step?" BIEMSI gives you one engagement record — milestones, approvals, and delivery status — visible to leads and actionable for associates.
02
Approvals on the record
Client and internal sign-offs attach to the work so disputes don't restart from memory.
03
Capacity you can see
Know what's due this week across the practice before you take another rush brief.
04
Client history that compounds
Prior scopes, contacts, and delivery notes sit beside the live engagement for better repeat work.
Spotlight Features
Everything project-based practices need to move work from brief to delivery without losing ownership.
Engagement Tracking
Follow every client job from intake through milestones to delivery with a searchable history.
Milestone Scheduling
Plan handoffs and review dates so deadline work doesn't collide across the practice.
Estimating & Scoping
Build proposals from effort and cost so scopes stay profitable when the brief expands.
Cost & Margin on Work
See engagement-level cost for pricing reviews after the team has moved on.
Client Relationship Records
Contacts, prior work, and communication notes live next to the active engagement.
Knowledge & Deliverable Inventory
Keep reusable assets and delivery packages organized against the jobs they support.
Practice Reporting
On-time milestones and pipeline views for partners and practice leads.
Billing & Messaging Edge
Connect payment and SMS providers when retainers and status updates need to leave the firm.
Pricing
Monthly pricing in Kenya shillings (KES). Starter through Enterprise — sized for boutique practices and multi-practice groups.
Practice Starter
KES 5,000 – KES 8,000/month
Above pure PM tools; fits small KE consulting practices
- Up to 10 users
- Client directory & engagements
- Milestone / approval stages
- Basic reporting
- Email support (48hr)
Best for: Solo consultants and 2–8 person firms
Start workspacePractice Growth
Most popularKES 12,000 – KES 18,000/month
Team delivery + utilisation visibility for growing firms
- Up to 30 users
- Unlimited workflow stages
- Role-based dashboards
- Client approval trails
- Integrations (SMS / payments)
- Priority support (24hr)
Best for: Agencies and consultancies with 8–30 staff
Start workspaceMulti-practice
KES 25,000 – KES 40,000/month
Multi-team firms without buying custom builds (KES 500k+)
- Up to 100 users
- Multiple workspaces
- Advanced analytics
- Dedicated account manager
- Phone + chat (4hr)
- 99.5% uptime SLA
Best for: Multi-practice groups and regional agencies
Talk to salesEnterprise
Custom pricing
Regulated firms, SSO, white-label delivery portals
- Unlimited users & practices
- SSO/SAML
- White-label options
- Custom SLA
- Implementation consulting
Best for: Large professional networks and institutional practices
Contact salesNeed a multi-site or custom quote? Talk to sales.
Implementation
How it works
From first engagement to a practice that runs on shared status — without rebuilding the tracker every quarter.
- 01
Register your workspace
Create your practice in minutes. We provision an isolated workspace and services milestone templates.
- 02
Configure offerings & stages
Align service types with milestones, approvals, and delivery handoffs.
- 03
Run engagements daily
Associates work queues; leads see approvals and blockers; partners see the pipeline.
- 04
Measure & improve
Use on-time and margin data to staff projects and price scopes with confidence.
Frequently asked questions
Straight answers for practice leads evaluating a services system of record.
Is this a full PSA / billable-hours suite?
BIEMSI focuses on engagement operations — stages, approvals, delivery, and accountability. You can connect billing at the edge; it is not a replacement for every legacy PSA module on day one.
Can multiple practices share one firm?
Business and Enterprise support multiple workspaces and deeper analytics while keeping practice data isolated where required.
How do client approvals work?
Approvals sit on the engagement record so internal and client sign-offs are part of the history, not buried in email.
What happens as we grow headcount?
Upgrade tiers unlock more users and reporting depth without migrating engagement history.
Get started
Ready for one engagement record your practice can trust?
Start a services workspace today, or book a walkthrough for your partners and delivery leads.