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Food & catering operations platform

Keep prep, pack, and delivery on the same clock

One workspace for catering and food production orders — with stages that respect perishable timelines, packaging handoffs, and delivery windows. Each kitchen runs in its own isolated workspace.

Self-serve workspace registration with optional guided onboarding for multi-kitchen teams.

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Orders today

32

On-time dispatch

97%

In prep

9

Out for delivery

6

Built for kitchens where timing is the product

Food teams don't get a second chance at cold trays and late vans. WhatsApp groups and paper tickets fail when prep, packaging, and delivery need the same status. BIEMSI keeps one clock across the whole handoff chain.

01

Stages built for perishable work

Prep, packaging, and dispatch as a visible pipeline — so nothing sits warm (or cold) waiting for a missing update.

02

Orders the kitchen can trust

Client specs, quantities, and delivery windows live on the job — not in a chat scroll.

03

Materials and batch awareness

Know what ingredients and packaging you have before the rush, not after the shortage.

04

Handoffs you can audit

Who packed, who released, who delivered — recorded for client disputes and internal reviews.

Spotlight Features

Everything catering and food production teams need to hit delivery windows without losing the order in a group chat.

Order & Stage Tracking

Follow every catering or production order from intake through prep, pack, and dispatch.

Time-Sensitive Scheduling

Allocate prep capacity against delivery windows so rush events don't bury day-ahead work.

Ingredients & Packaging Stock

Track what you need for today's menu and tomorrow's event without a storeroom walk every hour.

Quoting for Events

Estimate labour, ingredients, and logistics so large catering quotes stay profitable.

Cost per Order

See what each job actually cost so menu and event pricing improve over time.

Client & Venue Records

Keep contacts, dietary notes, and prior orders beside the live job.

Kitchen Performance Reporting

On-time dispatch and volume insights for owners and kitchen leads.

Payments & Alerts

Connect M-Pesa and SMS when deposits and delivery confirmations need to leave the kitchen.

Pricing

Monthly pricing in Kenya shillings (KES). Starter through Enterprise — sized for single kitchens and multi-site catering groups.

Kitchen Starter

KES 3,500 – KES 5,500/month

In band with café/catering SaaS starters (~KES 2.5–5k)

  • Up to 8 users
  • Prep → pack → delivery stages
  • Order & customer directory
  • Time-sensitive handoffs
  • Basic reporting
  • Email support (48hr)

Best for: Single kitchen or catering crew

Start workspace

Kitchen Growth

Most popular

KES 8,000 – KES 12,000/month

Aligned with Kenya Standard/Pro POS (~KES 5–12k)

  • Up to 25 users
  • Unlimited stages
  • Inventory / acquisitions handoffs
  • Role-based queues
  • M-Pesa payment trail
  • Priority support (24hr)

Best for: Busy kitchens with 8–25 staff and recurring clients

Start workspace

Multi-kitchen

KES 18,000 – KES 28,000/month

Multi-branch food ops; below enterprise POS bundles

  • Up to 80 users
  • Multi-facility workspaces
  • Throughput & on-time analytics
  • Dedicated account manager
  • Phone + chat (4hr)
  • 99.5% uptime SLA

Best for: Multi-site catering and central kitchens

Talk to sales

Enterprise

Custom pricing

Chains, commissaries, regulated food groups

  • Unlimited users & sites
  • White-label options
  • Custom SLA
  • Implementation consulting
  • Dedicated success team

Best for: National catering groups and franchise networks

Contact sales

Need a multi-site or custom quote? Talk to sales.

Implementation

How it works

From first event order to a kitchen that runs on shared status — without rebuilding the board every service.

  1. 01

    Register your workspace

    Create your kitchen in minutes. We provision an isolated workspace and food/catering stage templates.

  2. 02

    Configure menus & stages

    Align product types with prep, packaging, and delivery handoffs for your operation.

  3. 03

    Run service daily

    Teams work queues by role; leadership sees which orders are at risk of missing the window.

  4. 04

    Measure & improve

    Use on-time and cost data to price events and plan staffing with confidence.

Frequently asked questions

Straight answers for catering and food production leads evaluating a kitchen system of record.

Is this a POS for restaurants?

No — BIEMSI targets production and catering workflows: orders, stages, materials, and delivery handoffs. Front-of-house POS can sit beside it via integrations if you need both.

Can stages match our prep line?

Yes — configure stages and handoffs to match how your kitchen actually moves food from prep to van.

What about multi-kitchen operations?

Higher tiers unlock more users and workspaces so each kitchen keeps isolated data with group-level visibility where you need it.

Do clients get delivery updates?

Wire SMS or messaging providers through documented APIs when you want status to leave the kitchen automatically.

Get started

Ready for one order record every handoff can trust?

Start a food workspace today, or book a walkthrough for your kitchen and logistics leads.