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Production operations platform

BusinessManagement

Replace scattered job cards and spreadsheets with one system for orders, customers, shop-floor stages, and team accountability. Each customer organization runs in its own isolated workspace—so you scale operations without mixing data.

Self-serve workspace registration with optional guided onboarding and sales-assisted rollout for larger teams.

Already have a workspace? Sign in.

Stylized illustration of a production workflow dashboard with pipeline stages, metrics, and job activityOperations · Acme Print Co.Jobs today24On-time94%In production11PipelinePaymentProductionDispatchDoneThroughput (7d)Order #BR-102Quality review
Dedicated workspace per organizationRole-based shop-floor accessConfigurable workflows by industryREST APIs for payments & messaging

Built for teams that ship physical work

Production shops and service operations face the same pressure: deliver on time, protect margin, and keep customers informed. BIEMSI connects the front office to the floor without forcing a one-size-fits-all process.

One system for the whole job

Track every order from intake through dispatch in a single pipeline—owned by role, visible to management, and searchable when customers call.

Workflows that match how you work

Define stages and handoffs for printing, embroidery, catering, or custom manufacturing. Start from industry templates and adjust when your process evolves—no redeploy required.

Operational trust built in

Separate data per customer organization, clear activity history on jobs, and deployment options that fit your hosting and compliance requirements.

Spotlight Features

BIEMSI not only streamlines your business processes but also adds substantial value to your operations. It's the platform you need to stay competitive, delight your customers, and achieve long-term success.

Job Tracking and Management

With BIEMSI, you'll always be in control of your work. Monitor every step from the moment an order is entered to its final delivery. Real-time visibility into job status and history ensures nothing falls through the cracks.

Estimating and Quoting

Stand out with estimating and quoting built into BIEMSI. Precise calculations based on materials, labour, and production costs help you deliver competitive quotes while protecting profitability.

Inventory Management

BIEMSI simplifies inventory whether it's raw materials or finished products. Know what you have, where it is, and when to reorder—so you avoid overstocking or running out of crucial supplies.

Production Scheduling

BIEMSI optimizes production schedules intelligently. Allocate resources efficiently so every job meets customer deadlines while minimizing bottlenecks on the floor.

Cost Estimation

Make informed pricing decisions with BIEMSI's cost estimation. Calculate and analyze production costs for each job to balance profitability and competitiveness.

Customer Relationship Management (CRM)

Strengthen relationships with BIEMSI's CRM. Manage customer information, streamline communication, and access order history in one place—so personalized service drives repeat business.

Reporting and Analytics

Harness the power of data with BIEMSI. Access real-time information and generate reports tailored to your business. Gain insights that enable data-driven decisions and growth.

Integrations

Connect the tools you already use at the edge. Documented REST APIs let you wire M-Pesa, card gateways, SMS providers (Mobishastra, Celcom Africa), and per-tenant KRA eTIMS into your workflows.

Estimate future projects with confidence

Tie pipeline and capacity planning to the same stages your team executes daily. When historical job data lives in one system, forecasts reflect reality—not optimistic spreadsheets. The chart below shows a sample layout.

Sales & pipeline

Weekly funnel vs. production load

Segment projected revenue by product line and stage mix. Compare quoted turnaround to actual cycle times so estimates tighten over time—especially when seasonality or large contracts move the needle.

Projected (sample)

KES 159,890

+12% vs. prior period
  • Design & approvals
  • Production
  • Dispatch

Pricing

Monthly pricing in Kenya shillings (KES). Your first month is free; pay by card or M-Pesa through Paystack when your invoice is due.

Starter

KES 10,000/month

For small shops getting off spreadsheets

  • Up to 10 users
  • 1 organization workspace
  • Core workflow stages (5 configurable stages)
  • 100 active jobs/month
  • Basic reporting & exports
  • Email support (48hr response)

Best for: Single-location print shops, small catering operations, boutique manufacturers

Start workspace

Professional

Most popular

KES 65,000/month

For growing operations with multiple departments

  • Up to 30 users
  • 1 organization workspace
  • Unlimited workflow stages
  • 500 active jobs/month
  • Advanced analytics & pipeline forecasting
  • Priority support (24hr response)
  • Custom integrations via API
  • Role-based dashboards
  • Audit logs (90 days)

Best for: Multi-department shops, regional manufacturers, established service providers

Start workspace

Business

KES 165,000/month

For high-volume operations

  • Up to 100 users
  • Multiple workspaces (up to 3 facilities)
  • Unlimited jobs
  • Real-time throughput analytics
  • Custom workflow templates
  • Dedicated account manager
  • Phone + chat support (4hr response)
  • Advanced integrations (ERP, accounting)
  • Audit logs (1 year retention)
  • 99.5% uptime SLA

Best for: Multi-location operations, franchise networks, industrial manufacturers

Talk to sales

Enterprise

Custom pricing

from $2,500/month

For complex operations and compliance needs

  • Unlimited users & workspaces
  • On-premise or dedicated cloud deployment
  • Custom schema modifications
  • White-label options
  • SSO/SAML integration
  • Regional data residency
  • Custom SLA (up to 99.9%)
  • Implementation consulting (40hrs included)
  • Training & change management
  • Dedicated success team

Best for: Large manufacturers, regulated industries, international operations

Contact sales

Add-ons (all tiers)

  • Additional users$15/user/month
  • Premium integrations$99/month each · Payment gateways, advanced APIs
  • Extended audit retention$199/month · 5-year log retention
  • Implementation consulting$150/hour · On-site or remote
  • Custom reporting dashboards$299 one-time · Per dashboard build

Need a formal quote, VAT invoice, or multi-facility rollout? Talk to sales.

What early teams report

Quotes from customers in our early adopter program. Organization names are withheld until public case studies are published.

We stopped chasing status on WhatsApp. Everyone sees the same stage names, and management can finally answer ‘where is my order?’ without calling the floor.

Operations lead

Printing & branding shop, Kenya

Early adopter program

Configuring product types without a developer deploy was the win. We added a new line in a week instead of a quarter.

Production manager

Custom manufacturing

Professional plan

How teams compare options

BIEMSI is built for production operations—not generic task lists or full-suite ERP rollouts you may never finish.

Approach
BIEMSI
Typical alternative
Spreadsheets & chat
Single job history, roles, and dashboards
Fragmented updates, version drift
Generic project tools
Stages built for physical production & dispatch
Tasks without shop-floor semantics
Heavy ERP suites
Focused workflow scope, faster time-to-value
Long implementation, broad unused modules

Implementation

How it works

From first tenant to steady-state operations—predictable steps your IT and operations leads can plan around.

  1. 01

    Register your workspace

    Create your organization in minutes. We provision an isolated database workspace, admin access, and starter workflow templates.

  2. 02

    Configure products & stages

    Align product types with templates, payment rules, and departments. Adjust as you add services or lines of business.

  3. 03

    Run production daily

    Teams work queues by role; leadership sees consistent job status. Connect payments and messaging when you are ready.

  4. 04

    Measure & improve

    Dashboards support pricing, hiring, and delivery promises—grounded in throughput, rework, and on-time performance.

Where teams use BIEMSI

The same core engine adapts to different cycle times, compliance needs, and customer touchpoints—without bespoke software for every vertical.

  • Printing & branding

    Signage, promo products, embroidery, and corporate identity workflows.

  • Custom manufacturing

    Job shops with configurable stages and quality gates.

  • Food & catering

    Prep, packaging, and delivery with time-sensitive handoffs.

  • Professional services

    Milestones, client approvals, and delivery for project-based teams.

Frequently asked questions

Straight answers for operations and IT stakeholders evaluating a new system of record.

Is BIEMSI live today?

Yes. You can register a workspace and use the production application. We are actively onboarding early customers and refining integrations; enterprise features and SLAs are agreed per contract.

How is our data separated from other customers?

Each organization receives its own database workspace. Your subdomain routes requests to your workspace so jobs, customers, and settings stay isolated.

Can workflows differ between printing, manufacturing, and services?

Yes. Workflow templates and product types are configurable per workspace. Seed industry defaults at registration and adjust stages, roles, and catalogs as you evolve.

What does pricing include?

Published tiers start at KES 10,000/month (Starter) and scale by users, active jobs, workspaces, support response times, and integrations. Business and Enterprise add multi-site workspaces, SLAs, and dedicated success. See the pricing section for add-ons or contact sales for a formal quote in KES.

How do we integrate payments or SMS?

The platform exposes documented REST APIs. Connect M-Pesa, card gateways, or messaging providers through your integration layer without changing core workflow logic.

Do you offer implementation help?

Self-serve onboarding is included. Professional plans include integration guidance; Enterprise can include workshops, training, and a named rollout contact.

Get started

What you see after sign-in

Live dashboard surfaces for orders, pipeline stages, and team activity—your numbers, not a demo tenant.

Self-serve workspace registration with optional guided onboarding and sales-assisted rollout for larger teams.

  • Order queues filtered by role and stage
  • Customer and job history in one place
  • Configurable product types per line of business