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Property operations platform

Stop chasing rent on WhatsApp and spreadsheets

One workspace for your units, leases, occupants, and rent ledger — with M-Pesa STK and payment proof tracking built in. Each portfolio runs in its own isolated workspace, so you scale from 40 units to 500 without switching systems.

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Self-serve workspace registration with optional guided onboarding for larger portfolios.

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Portfolio workspace

Rent & maintenance

96% collected

Units

Overdue

Open tickets

Rent ledger

M-Pesa + proof

Block A · Unit 12
Paid
KES 25,000
Block B · Unit 04
Proof pending
KES 18,500
Block C · Unit 07
Overdue
KES 22,000

Maintenance queue

✓
Caretaker
Assigned · Block A
✓
Plumbing
In progress
3
Inspection
Scheduled
4
Close ticket
Awaiting sign-off

Sample portfolio preview — not live tenant data

Units under management

Collection rate

96%

Overdue

Open maintenance

Built for landlords and agencies who manage real portfolios

Every landlord starts with a spreadsheet. It breaks the moment you add a second caretaker, a third property, or a tenant who "already paid but the screenshot is somewhere on WhatsApp." BIEMSI gives you one system of record for the whole portfolio — visible to owners, actionable for caretakers.

One ledger for every unit

Properties, units, leases, and occupants in a single view. Know exactly who owes what, from move-in to move-out.

Payment proof, not promises

M-Pesa STK push and payment proof uploads attach directly to the rent ledger — no more reconciling paybill statements against a notebook.

Maintenance that doesn't get lost in a group chat

Tickets route to caretakers by property, with status visible to management and, if you choose, to tenants.

Built for how Kenyan portfolios actually run

Configurable property bills — service charge, water, garbage — plus leave-notice-to-vacate workflows and compliance tracking for agencies managing owner relationships.

Spotlight Features

Everything landlords and agencies need to collect rent, assign caretakers, and report to owners — without rebuilding the books at month-end.

Rent Ledger & Collections

Track every unit's payment history, arrears, and proof of payment in one place. Configurable service charge and utility billing per property.

Payment Proof Approvals

Tenants or caretakers submit payment proof; property managers approve against the ledger. No more disputed "I paid already" conversations.

Maintenance Ticketing

Log, assign, and close maintenance requests by property and caretaker, with a visible history per unit.

Leave Notices & Vacate Workflow

Track notice periods, move-out inspections, and deposit handling in a structured flow instead of email threads.

Property Announcements

Push updates to tenants or staff per property — service interruptions, due-date reminders, policy changes.

Caretaker Assignment & Roles

Assign caretakers to specific properties with scoped access — they see their buildings, not the whole portfolio.

Compliance Tracking

Keep lease renewals, inspections, and owner reporting on schedule instead of relying on memory.

Multi-Portfolio Reporting

For agencies: roll up collection rates and occupancy across every property you manage, in one dashboard.

Pricing

Monthly pricing in Kenya shillings (KES). PM Starter through Enterprise — sized for owner-operators and agencies, not print-shop seats.

PM Starter

KES 3,500 – KES 5,000/month

Owner-operator portfolios getting off spreadsheets

Up to 40 units
Properties, units, leases, and occupants
Rent ledger + M-Pesa STK / payment proofs
Maintenance tickets
Configurable property bills (service charge, water, etc.)
Email support (48hr response)

Best for: Landlords and small caretaker teams managing ≤40 units

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PM Growth

How it works

From first unit to owner reporting — a path your caretakers and managers can run without rebuilding a spreadsheet each month.

01
Register your workspace
Set up your portfolio in minutes. We provision an isolated workspace and starter templates for units, leases, and billing.
02
Load your properties
Add units, occupants, and lease terms. Configure service charges and bills per property.
03
Run collections & maintenance daily
Caretakers work their queues, tenants submit payment proof, management sees the whole portfolio.
04
Report to owners with confidence
Collection rates, arrears, and maintenance history — grounded in real records, not a spreadsheet reconstructed at month-end.

Frequently asked questions

Straight answers for landlords and agencies evaluating a portfolio system of record.

Is this different from generic property management apps?

Most tools built for the US/UK market assume bank transfers and formal credit checks. BIEMSI is built around M-Pesa payment flows, caretaker-based operations, and the way Kenyan landlords and agencies actually collect rent and manage maintenance.

Can tenants access the system directly?

Payment proof submission and property announcements can be tenant-facing if you choose; core ledger and maintenance management stays with your team.

What happens as we grow past 40 units?

Upgrade to PM Growth or PM Scale without migrating — your workspace and data stay in place, you just unlock more units, roles, and reporting depth.

Do you handle multiple properties under one agency?

Yes — PM Growth and above support multi-property staff roles and portfolio-wide reporting for agencies managing several buildings or owner accounts.

Get started

Ready for one ledger your caretakers and owners can trust?

Start a property workspace today, or book a walkthrough for your agency team.